| I've decided to write a review of NZ Van Lines, since I couldn't find a lot of other people who had done so. I've just helped my parents move their 2-bedroom household from Christchurch to the North Island (after the quake), and I found that NZ Van Lines did a pretty good job. After checking online reviews (there weren't many), I got the usual 3-4 quotes from different companies. NZ Van lines wasn't the lowest quote, but they were pretty much inline with 2 of the 3 remaining quotes. I ended up selecting them due to reputation (I'd seen them on the roads since I was a kid), as well as responsiveness of the estimator who came out 2 days after receiving our call (2 of the companies we talked with didn't have time to come out at all!) The move out process was good. The packing crew (of 2 people) arrived on time, and the packers were friendly and willing to chat about the moving process. By the time the truck came (blocking the street for only a couple of hours), the movers were able to quickly load the boxes onto the truck and get underway. In all, I thought they did a great job. At the other end (3 days later), we weren't too sure when they were going to show up at our new house, but when we called the local office it seems that there were only an hour a way. We would have appreciated a bit more notice (my parents are old and it takes time for them to get ready). At the destination, a larger number of people (6-7) showed up to unload the boxes and place them into the correct rooms. They were very friendly and easy to communicate with. They also stayed around to construct the furniture and make sure we were happy, even though we hadn't paid for the "put it all together" option. The only downside is that we seem to have lost two boxes, although can't figure out what we lost. All boxes and furniture were numbered, although the descriptions they had of the two boxes was too vague for us to know if we really missed them or not. In reality, some of the boxes had no number on them, so perhaps they arrived anyway. In general, we had a good experience with NZ Van Lines. Only one small kitchen appliance was damaged (a dent), and everything else was packed very well. - northvankiwiguy |
